What a thrill! The 2nd Annual Atlanta Corporate Innovation Summit hosted 400+ startup and corporate innovators and 125 matchmaking meetings.
Thank You To The Who’s Who From October 18th, 2018:
- Marc Gorlin of Roadie for sitting down with Alex Gonzalez of the Chamber for a fireside chat.
- Ed Wagner of Cox Enterprises and Keitha Minchew of The Coca-Cola Company for sharing piloting case studies.
- Mr. Wagner was joined by fellow panelists, Noa Davidson of The Coca-Cola Company, Domonique Bouldrick of Porsche Cars North America, and Carie Davis of TechPublic and the BridgeCommunity for a deeper dive into breaking down piloting barriers.
- Shane Reiser of TechPublic and the BridgeCommunity, Albin Bajramovic of Tyrannosaurus Tech, and Rich Goidel and Kevin Lewis of 352, Inc for leading workshops.
The Guide To Atlanta Corporate Innovation has launched! Peruse the startup engagement platforms, innovation spaces, support resources, events and university partnerships that make up our city’s strengthening corporate innovation ecosystem.
Connect With The Hosts
Managing Director, BridgeCommunity
Partner, Your Ideas Are Terrible
Program Director, BridgeCommunity
Partner, Your Ideas Are Terrible
Communications, BridgeCommunity & Your Ideas Are Terrible
Chief Innovation Officer, Metro Atlanta Chamber
Innovation & Entrepreneurship Program Coordinator, Metro Atlanta Chamber
Evisort helps corporations to never miss an opportunity because of confusing and lengthy contract language. Their artificial intelligence product automatically turns the text within contracts into data and leverages this data to drive legal, procurement, finance, and business operations.
This Silicon Valley and Boston-based startup was chosen for the 2018 BridgeCommunity cohort and jump-started an immediate relationship with program Member, Cox Automotive Inc. at the program’s kick off party in early May. Cyndi Scallion, Vice President Supply Chain Management and Doug Smith, Senior Manager, Reporting & Data Analysis at Cox Automotive Inc. both attended the kick off event specifically looking to meet the Evisort team.
The pair had a specific use case in mind when they asked Jerry Ting, Founder and CEO of Evisort, for a demo at the event. Following recent mergers and acquisitions, Cox Automotive’s Supply Chain group was looking to get a handle on their plethora of contracts (in terms of locations and formats), and pull data from them in a useful way. Cox Automotive’s current tool involves a highly manual and not user friendly process, which only functions as a repository with basic reporting. Ting jumped at the chance to demo Evisort’s functionality to Scallion and Smith and was subsequently invited to Cox headquarters for a working session where Cox shed more light on the areas they thought AI could be used as a solution.
“There was so much transparency and trust. We were able to clearly understand Cox Automotive’s pain points, talk to employees who would be the end user, pitch a crafted solution and discuss a proposal all within the first working session. The BridgeCommunity program created a structured buying process and helped us to understand how to sell to mammoth corporations. We learned how to communicate to large enterprises and invested the time in making enterprise-centric materials that we have already used in other sales discussions.” – Jerry Ting, Founder and CEO of Evisort
A paid 3-month pilot is in motion between Cox Automotive and Evisort. The success of the pilot will be measured by hit rates, the quality of the data pulled from contracts, and feedback from employees on the ease of Evisort’s user interface. If successful, the longer-term vision would be to utilize the product in other business units.
“Evisort intently listened to what Cox Automotive was looking to accomplish and compared it to how they solved similar issues in other client situations. They listened to our hot-button items and went right to it. Larger companies with an established product are less willing to customize. Evisort’s willingness to create a tailor-made solution has resulted in a more personal relationship to give and receive feedback than we have with most other vendors. We’re looking forward to using their tool to enable us to not only have the confidence of locating contracts enterprise wide, but also the capability to engage in new strategic sourcing opportunities from the output they provide.” – Doug Smith, Senior Manager, Reporting & Data Analysis at Cox Automotive Inc.
The BridgeCommunity by Coca-Cola is unlike any program we have worked with before. It is tailored specifically to ensure startup success with its affiliated companies. This is achieved through startup friendly policies on financing, organization, and ongoing support.
Unlike conferences that charge steep prices for booths or accelerators which often require startup equity or fees, BridgeCommunity does not impose financial commitments. In fact, BridgeCommunity has been a financial boon for our startup. Their lodging and travel reimbursements have allowed us to come to Atlanta to work on deals.
Organizationally, the BridgeCommunity commercialization program is unique due to the clarity of its goal – to set up deals between startups and large Atlanta-based enterprises. BridgeCommunity has a laser focus on cultivating pilots and demos for the startups involved by introducing them to decision makers who are excited to adopt emerging technologies. Any programming that is not directly tied to putting startup founders in front of stakeholders at large companies is extremely limited. The 2-day onsite sales seminar is a great example. Instead of a typical week-long sales seminar, our class was focused on how each individual startup in the cohort could best leverage their opportunities with particular companies in the program. The condensed nature of the seminar showed us that the program was sensitive to the time-crunched nature of startups -providing a lot of value in a small period of time. The BridgeCommunity also works on training the large enterprises in the program, ensuring that their contracts are shortened and their engagement processes are simplified.
Lastly, when it comes to ongoing support, BridgeCommunity has found a perfect balance. Although there are pre-organized connect days with affiliated companies, the program is by no means restrictive. Startups have free reign to engage with partner companies in any way that we find productive. On several occasions we had already pitched a demo to a company by the time we met for their scheduled Connect Days. BridgeCommunity understands that what startups need is an opportunity to get in front of a receptive business leader, and after that they get out of the way. However, if there is any confusion after a meeting or if a lead goes silent inexplicably, the BridgeCommunity team is at the ready to step in and get things back on track. This saves us a lot of nervous hand wringing when a deal goes off course. The program’s approach also relieves many issues around timing and power imbalances that can arise from engagement between massive enterprises and small startups.
Author, Memme Onwudiwe, is a JD Candidate at Harvard Law School and Executive Vice President of Evisort Inc. – a 2018 cohort startup focused on Artificial intelligence for contracts
The BridgeCommunity founded by Coca-Cola is a unique nurturing and commercialization program that connects early-stage tech startups with global corporations. Today the program is announcing the 11 startups joining their third North American cohort.
The program is designed to engineer and accelerate startup and corporate relationships. Startups receive world-class enterprise sales, marketing, and negotiations training to understand corporate innovation needs. Corporations are coached on minimizing roadblocks to streamline pilots and simplify contracts, and then the BridgeCommunity team makes targeted introductions and mediates relationships.
As a part of their commitment to developing the Atlanta startup ecosystem, the commercialization program cultivates local startups, draws national startups, provides actionable education to both partners, and supports local community initiatives to help raise the technical skill level in Atlanta from high-school onwards.
This year’s corporate roster adds MailChimp to the lineup from 2017, including Capgemini, Coca-Cola, COX Enterprises, Porsche Cars North America and SunTrust Bank.
Starting this month, 11 startups will gain access to this heavy-hitting list of corporations motivated to build relationships, run pilots, and enter licensing agreements during the six-month program based in Atlanta. Get to know the incoming startups!
- MoQuality (Atlanta) is a self-learning artificial intelligence that tests mobile apps better than humans
- BigTeam (Atlanta) brings seamless feedback to companies and networks
- Evisort (Boston) is artificial intelligence for contracts
- Inspector 6 (Atlanta) is an AI-powered brand analytics tool
- Graph Story (Memphis) offers graph databases as a service
- Fyiio (Omaha) is a tutorial management platform for creating guides that work
- Filtered.Ai (Boston) is a platform to hire technical talent on ability not on resumes
- Pass It Down (Chattanooga) is a digital storytelling platform innovating how cities tell their story
- NeuroLex (Atlanta) empowers patients with tools to measure their overall health through collecting and analyzing speech samples
- Sidewalk (Chicago) helps tech companies and lifestyle brands close more sales to SMBs
- Aquagenuity (Atlanta) provides easy access to real-time water quality data
If you’re interested in meeting these innovators, keep an eye out for the Atlanta Corporate Innovation Summit in mid-October, where our 2018 cohort startups will be highlighted. Also, stay abreast of cohort growth, news, and piloting victories in the program by reading our monthly newsletter. Want a direct intro to one of them? Email firstname.lastname@example.org
The BridgeCommunity, founded by Coca-Cola, has opened the startup application for our 3rd North American cohort. Applications are due March 21st – https://www.f6s.com/atlantabridgecommunity2018/apply
From May-Oct, chosen cohort startups will receive enterprise sales, marketing and sales training to understand corporate innovation needs and hone offerings to create pilots and POCs with Capgemini, Coca-Cola, Cox Enterprises, MailChimp, Porsche North America and SunTrust Bank.
This year the corporations are specifically looking for startups (B2B or B2B2C with a product ready to sell to an enterprise) in these areas:
- Supply Chain
- Fleet Management
- Logistic Services Automation
- Precision Marketing and Mix Modeling
- AdTech and Media (specifically video, digital-enabled physical, AR/VR consumer experiences)
- E-commerce (specifically technologies that anticipate the merging of B2B and B2C)
- Back Office Automation
- Big Data, Machine Learning and Artificial Intelligence
- Photo Recognition
- Blockchain (specifically financial services contracts or any solution that helps a corporate unlock a new revenue stream)
- Cybersecurity (specifically endpoint protection, awareness and preparedness)
- FinTech (specifically Cryptocurrency)
Expect targeted introductions into major enterprises and relationship mediation. The program only requires a commitment, on average, of 2 hours per week from one person on the startup team and there is no equity or IP taken (or cash given) to startups.
This is an Atlanta based program and we cover the cost of travel for non-local startups (budget permitting). Of the 22 startups in the program last year, 10 were from outside of Atlanta.
The BridgeCommunity Outreach Program is seeding the next set of future technology startups. By supplying technical, business, entrepreneurship and financial literacy training, the program is encouraging the creation of startup companies and promoting intrapreneurship in Atlanta communities that have traditionally been overlooked when growing and searching for skilled technical talent.
The Bridge by Coca-Cola began in 2014 as a collaboration between The Coca-Cola Company and the entrepreneurial tech community in Tel Aviv, Israel. In 2016 the program expanded to Atlanta, Georgia with a specific focus to grow the entrepreneurial ecosystem through startup engagement, partnerships, a powerful corporate member-to-member network and a local community initiative to help raise the technical skill level from high school onwards. Since inception, 74 startups and 9 corporations – Capgemini, Coca-Cola, COX Enterprises, InterContinental Hotels Group, Mercedes-Benz, Porsche North America, SunTrust Bank, Turner, The Weather Company – have participated in the program.
Anthony Newstead, Co-Founder of The BridgeCommunity by Coca-Cola, and Valarie W. Mackey, Founder of WrightNow Solutions, coalesced the local nonprofit sector and BridgeCommunity member companies to create three Future Entrepreneurship Programs in 2017:
“I am so proud of what all the students have achieved during these courses. It has been incredibly rewarding to see them all grow and develop through our time together and I hope and believe we are seeing the next set of future Atlanta entrepreneurs in the making. I also want to thank our corporate members, our startups, CapTech, TAG-ED, Year Up, PowerMylearning, all our volunteers and of course our Outreach Lead, Valarie Mackey, all who collectively breathed life into this initiative, provided the resources and the passion to make this happen. This was truly a community effort that I am honored to be a part of. I look forward to continuing the journey together.” – Anthony Newstead Global Group Director, Emerging Technology & Strategic Innovation, Co-Founder Atlanta BridgeCommunity
The High School Future Entrepreneurship Program is a four-week summer coding camp focused on front and backend web design and development, app design, 3D printing and graphical interface design, open to any 10th– 12th grade student attending a Title 1 Atlanta Public School.
Non-profit organizations, Technology Association of Georgia – Education Collaborative (TAG-Ed) and SteamSport, facilitated the summer camp. Kristina Smith, Exploring STEM Careers Pipeline Program Manager of TAG-Ed, created the application process and worked with schools to recruit the students. Kristina teamed up with William Oliver, Executive Director of SteamSport, to create the curriculum and run the camp. Instructor, Tony Tatum and Teaching Assistants – Sydney Hubbert, recent Spelman graduate; and Ashley McCray, recent Clayton State University graduate, taught the technical curriculum and shared life experiences with the students to support their personal growth.
Twenty students from nine different high schools completed the High School Future Entrepreneurship Program. Participants crafted a pitch for products or services each week – collectively coming up with more than thirty ideas over the course of the program. From solar panel blinds to a sneaker exchange app, the students presented the best of their ideas to an audience of city officials, venture capitalists, corporate partners and parents in a showcase event.
The camp was held at John Hopkins Community Center in Atlanta and featured Friday field trips to BridgeCommunity member corporations and startups to connect the camp curriculum to the real world.
Students visited BridgeCommunity startup, GridQuire Labs, where they learned from CEO, Andy Katz, new marketing tips and how to present an idea, both verbally and visually, to an audience of potential investors. “I have been an entrepreneur for over five years. Today was one of the top 10 days. Thank you for letting us host these wonderful, smart kids.” – Andy Katz, CEO GridQuire Labs
At The Weather Company, students were welcomed by Chris Huff, Executive/Head of Engineering – Waston Marketing, and team for a tour of their digital space followed by a Q&A panel focused on how The Weather Channel’s data supports commonly used apps, websites and products.
SunTrust hosted the final field trip, giving students an overview of the role that technology plays in the finance industry. After presentations from the Marketing, User Experience, and Design Accelerator groups; the students used their newfound user experience knowledge in a user experience design thinking exercise that tasked them with ideating and mocking up a personalized web experience.
Outside of field trips, the program enlisted the expertise of amazing professionals to visit the camp classroom and speak on various topics.
Michael Connor, Group Director of Commercial Software of Coca-Cola Freestyle, kicked things off with an engaging presentation and conversation about Artificial Intelligence.
Irvin Bishop, Global Digital Leader of Brands, Global Campaigns & Partnerships at Coca-Cola, taught the students about digital marketing and the importance of building your career from things that you are passionate and excited about.
Tonia Osby, Chief Operating Officer of BridgeCommunity cohort startup, PayLow Rate, conducted a fun and interactive exercise on User Interface Prototyping – introducing the students to a new UX Design app that they later utilized in prototyping their final products.
Andrew Gowasack, CEO of BridgeCommunity cohort startup, TrustStamp, spoke on the ever-important topic of social and professional networking while Heather Turney, Culture and Innovation Manager of Porsche Cars North America, wowed the students with a presentation on public speaking. Both Andrew and Heather gave the students practical tips for establishing a professional presence.
Following the camp, students attended a business basics and life skills course held at The Coca-Cola Company’s Technology Offices.
The Young Adult Future Entrepreneurship Program hand selected student alumni from Year Up workforce development training to learn Amazon Alexa voice programming on the Echo Dot, cloud skills and business basics. Over two and half months, student teams were charged with creating a new Alexa functionality.
CapTech Consulting, Inc. built the technical curriculum and generously taught the students pro-bono. The business basics classes for both the high school and young adult programs were taught by volunteers from area companies and our BridgeCommunity cohort member corporations and startups:
- Dane Bamburry, Sr. Manager, Business Platform Services, Solutions Architecture & Systems Administration at Cox Enterprises, taught a class on negotiation techniques.
“The Atlanta BridgeCommunity program is a positive disruptive force in the on-going challenge to develop the next STEM generation. I was honored to have the opportunity to engage with these intelligent young minds in a session focused on negotiations from a corporate and entrepreneur perspective. What impressed me the most was their level of engagement, innovative thought process, and drive which compelled me to attend their showcase presentation. The showcase far exceeded my expectations and I can say with a high-level of confidence that these students are well on their way to becoming major contributors in STEM field.” – Dane Bamburry, Sr. Manager, Business Platform Services, Solutions Architecture & Systems Administration at Cox Enterprises
- In addition to hosting a field trip for the high school program, Andy Katz, Founder of GridQuire Labs – a member of the BridgeCommunity startup cohort, came back to teach the young adults about startup funding and sales.
- DeWayne Griffin and Jeff Scott from State Farm spoke to the students about innovation trends and topped off their involvement by giving a book to each student as a gift for their completion of the program.
- Mark Labs CEO and Founder, Kevin Barrow, helped the group understand how to set up their business.
The Future Entrepreneurship Program Showcase highlighted the young adult’s Alexa-centric business ideas. The winning team, myPulse, is a fitness app that gives a Fitbit user an activities overview with goal comparison and a detailed description of their heart rate with facts on how to improve heart health.
“Thank you so very much for including Year Up students in the Young Adult Entrepreneurship Showcase at the Coca-Cola Company Headquarters. The event was absolutely amazing and our young adults learned many valuable lessons through their participation in the program. They are now thinking bigger about their future— not just a career, but possibly launching their own technology business one day in the future! What a great partnership… Year Up gets them started with a career and your program gets them started in business! This is truly a life-changing experience for our young adults and I do hope that the Atlanta BridgeCommunity will continue offering this opportunity for more of our students and young adults.” – Kim Williams, Executive Director, Year Up – Atlanta
The App Development Elective Class is a partnership between PowerMyLearning and Arthur M. Blank’s Family Foundation to run an app development elective class in Washington High School during the school day. There are approximately 20 students taking the class currently with capacity to teach 50 more students next semester.
“It has been a privilege to come together with the Atlanta BridgeCommunity to create the overall Future Entrepreneurship Program. Being able to see the students on day one of the program with limited to no knowledge in the topic areas to being able to confidently pitch a viable product/solution is inspiring. These are our next entrepreneurs and our next innovators taking companies to the next level.” – Valarie W. Mackey, WrightNow Solutions
The BridgeCommunity is laser-focused on building relationships between corporations and startups. We measure our immediate success by the number of pilots, proofs of concept and licensing deals that close during the 6 months of our program.
But our program creates momentum beyond pilots.
Since April 2017 the BridgeCommunity’s 2017 startup cohort collectively:
- Hired 54 new employees
- Raised over $5M in venture capital funding
- Increased month over month revenue by 57%*
*Four pre-revenue startups that reached revenue during the program are not included due to their infinite growth rate
Here are some other accomplishments and recognition our 2017 startup cohort received during their time in this year’s program:
- Cinamaker Inc. announced the launch of their private beta program for the Cinamaker Director Pad at the National Association of Broadcasters (NAB) conference in Las Vegas.
- Cybraics won “Best of Ballston” for Most Innovative Company, the TAG SSA “Emerging Mega Trends” Impact award, and most innovative tech company in South Florida. They were also selected as one of Atlanta’s “Best and Brightest Companies to work for,” and Cybraics Board Chair, Jamie Dos Santos, was recognized as a South Florida influential businesswoman for 2017. The team also collaborated on a machine learning approach to cybersecurity that earned a bronze Edison award.
- Dream Agility was named one of only 35 official approved global Google Shopping Partners. Out of the top 10 SEM’s in the UK, they have been either number 1, or in the top 5, every month for 12 months – with growth nearly 300% more than the average of the top 10 SEM’s in the UK. Dream Agility has expanded their reach from 6 countries to 20, joined the KStart accelerator in Korea, became a Bing Partner (one of only a few in the UK) and they consult on Bing’s UK tech roadmap. They also worked with the Mayor of Greater Manchester and Schools to push the tech agenda, resulting in a bid being put together for £6m for the local college to build a much needed dedicated tech apprenticeship center. They are the fastest growing agency in Australia and signed the 6th biggest retailer in Australia with a $6bn turnover. Elizabeth Clark, CEO & Co-Founder of Dream Agility, was a highlighted speaker at SMX London.
- MARK Labs was selected by Money 20/20 for Startup Pitch and accepted into the PeaceTech Labs Accelerator.
- PayLow Rate signed their first lending partner. They partnered with Case Credit Union, closed with 1st National Bank and are rolling out their first live financial tech kiosk this winter.
- Pratter landed articles in Employee Benefit Advisor, “Transparency tool seeks end to secret pricing” and “Skyrocketing healthcare costs drives physician to create transparency app,” and was named as one of 21 innovators who are transforming benefits technology.
- PrivOps founder, Tyler Johnson, was a panelist at the TAG Cloud event on hybrid cloud. Convergent recently pivoted to become PrivOps, with a narrower focus on General Data Protection Regulation compliance software. Read a deep dive story about their pivot.
- Pyur Solutions was accepted into Fall 2017 Plug and Play Accelerator Food and Beverage Batch 2, the Fall 2017 Food Systems 6 Accelerator Cohort 2, and the Iowa AgriTech Accelerator 2017 cohort.
- re:3D received $180K equity free from WeWork’s Creator Awards Competition. They made the cover of Tribeza, were featured in Wired and won Wired’s Pitch Distilled in San Francisco. Their 3D printed replica of destroyed Palmyra Tetrapylon was showcased at Creative Commons Summit.
- Reply.ai was ranked by Forrester Research in their “Top 10 Chatbots for Enterprise Customer Support,” selected as Zendesk’s preferred chatbot partner, won 4 Clios, and were featured in Bustle’s “8 Creative Ways American Women Marked Equal Pay Day In 2017.” Clara Desoto, co-founder of Reply.ai, gave the closing keynote at the VentureBeat MB 2017 conference and spoke at the SuperBot Conference in San Francisco.
- SetList7 landed a promotional relationship with music artist, Big Boi.
- Skignz was listed in DisruptorDaily’s Top 10 VR/AR to watch in Marketing.
- Starling Trust added former U.K. Financial Conduct Authority chief, Martin Wheatley to their Board and wrote an OpEd piece in Fox Business.
- Trust Stamp closed a $2.67M bridge-round, were one of 12 cybersecurity companies selected to participate in CIO/CISO pitch session at Baker Donelson’s Cybercon 2017, and a 2017 Atlanta Metro Export Challenge Semi-Finalist. Andrew Gowasack, the CEO & Co-founder of Trust Stamp, wrote “Facial biometric authentication, the future of the tech industry?” published in e27. The company was plugged as one of 10 Amazing AI Startups You Won’t Find in Silicon Valley in INC. Magazine, is a nominee for “Most Innovative Company” at Inman Connect 2017, joined a cadre of the world’s top FinTech startups at Money 20/20’s Startup Challenge and the Enterprise Ethereum Alliance added them to their membership.
- Two of our startups – Tawkers and GridQuire – opened their networks to each other, resulting in $400K in strategic funding and newly scheduled meetings with major publishers for Tawkers.
- Verady has pivoted to offer VeraNet, an auditing service for blockchain transactions. The team is being approached by auditing/accounting firms and hedge funds to partner and develop a general offering of the product in an easy to use and accessible network form. Read a deep dive story about their pivot.
Reply.ai, the AI-powered customer experience platform, has landed a pilot with Coca-Cola during their participation in The BridgeCommunity by Coca-Cola.
The startup enables businesses to scale personalized, 1:1 communication with their customers across messaging and voice channels, in any market or language, all while maintaining the highest security standards. Reply.ai works with Samsung, Kia, and Ryanair to facilitate their B2C communication via chatbots and is the only startup to make Forrester Research’s ranking of “Top 10 Chatbots for Enterprise Customer Support.”
Reply.ai became aware of the BridgeCommunity through an accelerator in the commercialization program’s referral network. Co-founder, Clara de Soto, joined the BridgeCommunity to expand her startup’s corporate network and put a framework around the corporate sales cycle Reply.ai was navigating on their own.
The workshops and toolkit the BridgeCommunity provided gave us a concrete look into the best way to get into enterprises, build a pilot, work through KPI’s and move into an agreement. We finally saw the process in black and white. – Clara de Soto, Co-founder, Reply.ai
In the BridgeCommunity’s Connect Days, each startup meets with interested corporate participants on their home turf to discuss piloting opportunities. For Coca-Cola the organization of the Sponsor Connect Days and the follow-up of connections made were organized by BridgeCommunity corporate member and Coca-Cola Consulting and Services Partner Capgemini, as part of a detailed startup engagement process they established this year, led by Todd Redmon (Principal & Client Partner, North America) and Adam Agnew (EVP & Global Client Partner for Coca-Cola), that was integral in helping to socialize and integrate BridgeCommunity startups into the organization.
Reply.ai’s meetings with Coca-Cola sparked immediate internal interest. Word spread that a bot startup had been hand selected to work with the company. When Coca-Cola’s West Africa Business Unit circulated they were looking to start a consumer engagement bot initiative, Reply.ai surfaced as an obvious option given their participation in the BridgeCommunity.
Our Corporate Connect Days were some of the best corporate meetings that we’ve ever had. It was clear all of the right people were in the room and we left with a stamp of approval internally. – Clara de Soto, Co-founder, Reply.ai
Waithera Kabiru, Digital Marketing Manager for Coca-Cola Central, East and West Africa, is working with Repy.ai for Coca-Cola’s under the cap promotion in Mauritius, Africa. When a consumer buys a Coca-Cola product, they receive a unique code under the cap to redeem digital prizes from Coke’s flagship TV and Online show on the continent, Coke Studio Africa. This code unlocks access to exclusive music content that is teen-centric and uniquely African, packaged as playlists and ringback tones suitable for mobile consumption. In most sub-Saharan markets, code redemption relies on traditional mobile platforms such as SMS, which are expensive for consumers due to the long consumer journey. Through Reply.ai’s chatbot, Coca-Cola in Mauritius is able to create one-on-one meaningful engagements with consumers who participate in the promotion.
The chatbot experience is mostly guided, with the ability for users to ask open-ended questions about the redemption process and select from a menu of items, giving consumers more control over what they redeem than ever before. Reply.ai’s bot is being rolled out over Facebook Messenger, a fertile frontier in the sub-Saharan African market.
One of the most exciting things about this project is that though Mauritius is a small island, the impact of a Facebook Messenger chatbot can be enormous in terms of one-on-one engagement. For the 2017 Coke Studio Under the Crown Promotion, we took a mobile-first approach to provide a seamless experience for the consumers, on a platform (Facebook) that they spend a lot of time on.
Mauritius is home to 1.28 million people with a striking internet penetration rate of 63%. When Mauritians go online, 720K of them are monthly active users of Facebook, which is about 60% of the population of the island.* The chatbot from Reply.ai is the first step in providing a consumer driven experience. – Waithera Kabiru, Coca-Cola, Central, East and West Africa
Coca-Cola chose Reply.ai not only because of the seamless user experience, but also for their platform’s easy integration into all of the necessary internal systems and security requirements. Since inception, Reply.ai has been working to ensure their platform is as globally capable as possible – building in features so companies can scale bots across messaging channels and markets. A prudent decision, as Mauritius is just a part of Reply.ai’s redemption rollout.
Coca-Cola’s West Africa Business Unit is looking to expand it fairly swiftly across other markets as piloting benchmarks are hit, starting with Nigeria. Reply.ai has a code-free bot building interface so expansion is as easy as spinning up another account for the next market and customizing it.
*Source: Digital in 2017: Hootsuite We are Social
Kell Canty and co-founder, Nathan Eppinger, have been in the blockchain space for a little over four years. In that time they built 2017 BridgeCommunity cohort startup, Verady, a platform that utilizes critical business information to power smart contracts in a private enterprise blockchain. While working through the program and customer interviews the team found their product’s complexity was making it difficult to describe, piloting was proving tough because of so many implementation points, and the year-and-a-half-long sales cycle was not sustainable.
Based on the BridgeCommunity education and exposure, the Verady team realized they had built the product offering of a big company with only the resources of a small company to make it a success. So the Verady team is pivoting back to a product they previously created, but did not find enough market appetite for at the time.
“Verady was super innovative, but it was a lot of innovation all at once and required a huge amount of buy-in. We’re sitting on a gem and need to focus on VeraNet.” – Kell Canty
In 2013, Kell and Nathan were approached by the largest independent Georgia-based accounting and auditing firm to assist with validating transactions and other key data on the blockchain. This came as part of completing certain required auditing procedures necessary to finalize an independent financial audit of a client whose business operated in cryptocurrency. The accounting firm did not have the tools to audit these bitcoin assets and the underlying transactions. Typically, auditors check with the financial institutions that enabled catalogued transactions to cross-reference records. In contrast, cryptocurrency transaction information is stored on the blockchain. It is accessible, but not easily available to anyone without a deep knowledge of how blockchain works, the technical infrastructure to run blockchain nodes, and the ability to program and produce reports.
While responding to a suite of specific procedures requests, Kell and Nathan developed and built-out a cryptocurrency auditing solution, that has been utilized by the accounting firm in subsequent audits.
After not discovering enough market appetite for the product in 2013, when the bitcoin market cap was around a billion dollars, Verady didn’t pursue scaling the solution. Today, there are dozens of cryptocurrencies and other types of block-chain assets and the market cap is close to $175 billion. Kell cites the incredible growth of the cryptocurrency market as a driving force for revisiting the auditing offering.
“We were dismissing a viable, money-making product in favor of something really cool technically, but without a single focus. We have a product with a track record as old as the market itself. When we ran the offering through our recent storytelling, sales and piloting education from the BridgeCommunity we realized we have an incredibly simple value proposition and no longer needed to wait for the general acceptance of bitcoin and blockchain in the general marketplace. It’s here.” – Kell Canty.
The Verady team is solely focused on scaling the auditing service, which they have branded as VeraNet. Kell and Nathan are being approached by auditing/accounting firms and cryptocurrency hedge funds to partner and developing a general offering of the product in an easy to use and accessible network form.
Within the program, Verady has talked to SunTrust about offering consolidated reporting to the bank’s clients that hold cryptocurrency in their portfolios, and are circling back to the other corporations to discuss how Veranet can service their reporting needs as well.